Shipment and Processing time

We ship via USPS (please be aware of the current situation and expect small delays). You will receive an email containing your tracking number once your package has shipped. All orders are processed within 3­-5 business days. Orders are not shipped or delivered on holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. As soon as your order ships, you will receive a shipment notification email with a tracking number.

Please be sure to double-check your address as Las Palmas is not responsible for packages delivered to an incorrect, closed, or undeliverable address. If your package cannot be delivered due to an incorrect/undeliverable address or business closure and is "returned to sender", Las Palmas is not responsible for any shipping charges or fees. We're happy to ship your package back to a different address, but you will be asked to cover shipping costs for reshipment.  

Once packages are given to the mail carrier. Should your package become delayed, lost, or arrive damaged, a claim will need to be filed with the shipping carrier. 

LAS PALMAS IS NOT RESPONSIBLE FOR THE MISUSE OF OUR PRODUCTS.